Table of Contents

Basic Functionality

• FogBugz in two minutes A whirlwind tour of FogBugz
• The basics of bug tracking
• Ten tips for bug tracking Ideas for successful bug tracking
• What's new in version 6.0
• Filters Finding the cases you care about
• Saved Filters
• Searching for cases
• Projects and areas How to organize cases
• Capture screenshots The easiest way to report a bug
• Release notes Produce lists of new features and fixed bugs for your customers
• Versions Track the version where a bug was found
• Linking cases
• Working through a list of cases
• Finding out about changes Email notification, subscribing to a case, link colors, and searching for changed cases
• Bulk operations Do things to several cases at once
• Keyboard Shortcuts FogBugz is designed to work well without touching the mouse

Creating and maintaining documentation

• Wiki FogBugz includes a wiki for creating and maintaining documentation

Working with customers

• Handling incoming customer email Sending, receiving, tracking, and responding to customer email
• Allowing customers to enter cases Allow customers to enter cases without logging on
• Web-based discussion groups Create a community where customers can ask questions, discuss your product, help each other out, and get help from your staff
• BugzScout Getting bug reports from the field

Project management and schedules

• Keeping on schedule Sophisticated scheduling features keep your projects on track
• Evidence-Based Scheduling The EBS algorithm provides radically better schedules than any other method
• Releases Each project can have releases indicating important milestones (alpha, beta, etc.)
• Priorities Assign priorities 1 through 7
• How to estimate software tasks The art of coming up with accurate estimates
• Entering estimates in FogBugz
• Keeping FogBugz informed about what you're working on
• Using the Estimate History report See how good a given developer is at estimating features
• Project Reports Shows the probability that you will be finished with all the features for a given release by any given date
• Working schedules Tell FogBugz when you're going to be at work
• Setting due dates

Getting the most out of FogBugz

• RSS feeds
• Source Control Integration
• Types of FogBugz users The difference between normal, administrator, virtual, and community users
• Community users
• Clients and Departments
• Permissions Restrict users' access to certain parts of FogBugz
• Site settings Global FogBugz options
• API Interact with FogBugz programatically

Setting up FogBugz on your own server

Learn about setting up the FogBugz server on:

• Windows
• Unix (and Linux)
• Macintosh OS X

Some other setup tasks you might want to do:

• Importing cases from another bug tracker
• Enabling HTTP Compression

The latest documentation on FogBugz setup is always maintained at the Fog Creek Website, where you will also find an extensive knowledge base and an online discussion forum.